Measuring outcomes … or how to get meaningful metrics – With Gino Marckx

“How well is your delivery team doing?” That seems like a straightforward question, but it is more complicated that it might sound at first. Do we know what it means to “do well” or is it one of those things that is different to everyone?

In this session we will discuss how we can meaningfully measure outcomes and what we can learn from the measurements. We will also touch on common pitfalls and provide insight in how to avoid them.

You will walk away with information on how to design metrics for your own purposes, and get started with some concrete examples to measure productivity of a delivery team. In short, you will have all the information to answer “how well your team is doing” meaningfully.

Measuring outcomes… or how to get meaningful metrics from Gino Marckx

Exploring the Anti-anxiety Toolkit with Mike Bowler

Stress and anxiety are widespread in our industry and you may have already noticed that it’s really hard to coach someone who is highly stressed or anxious. It’s also really hard for you to personally perform at your best when you’re in that state.

In this workshop, you’ll learn (and practice) a collection of specific techniques to immediately release those feelings of stress or anxiety. Techniques include bi-lateral stimulation through movement to rebalance brain activity and several techniques that will lower anxiety by triggering the parasympathetic nervous system: From relaxing the jaw to switching your eyes into peripheral vision. In all cases, we’ll talk about some of the neuroscience and then practice the technique as a group.